Privacy Policy for Site Users and End Customers
This privacy policy describes how we collect and process your personal data. We are committed to protecting the personal data of customers and users of the website, having prepared this Privacy Policy for the purpose of making known the commitment and respect for the rules regarding privacy and protection of personal data that we collect and we treat it in compliance with the General Data Protection Regulation (GDPR).
1. Your personal data
During your visit to this site, we will automatically collect the following personal data about you:
• information about the pages you visit on this website;
• date and time of your visit;
• IP adress;
• web browser;
• the website (URL) you visited before accessing this website;
• some cookies (see section 2.1 below and also see our cookie policy).
In addition, we will collect all the information you submit to us using the contact forms available on this website.
The personal data we process are:
• name;
• Address;
• phone number;
• email address;
• fundraising and information associated with fundraising;
• data relating to individual real estate transactions.
In cases where we ask you to provide any personal data, there is no obligation to do so, but if you do not, you will not be able to use all the functions of our website or make use of our real estate services in general.
2. Cookies, Google Analytics, Facebook and AddThis plug-ins
2.1. Cookies
This website uses so-called cookies. A cookie is a small file that can be saved on your computer when you visit a website.
Cookies are generally used to provide website visitors with additional functionality within the website. They can, for example, be created to keep track of your visit and support your navigation on the website, help you stay where you were and/or remember your preferences and settings when you visit the website again.
Cookies cannot access, read or modify any other data on your computer. Most of the cookies used on this website are called session cookies. They are automatically deleted when you leave the website.
There are still persistent cookies, these remain on your computer until you delete them in your browser. We use persistent cookies to recognize you when you visit this site the next time.
If you want to control the cookies installed on your computer, you can modify your browser settings so that it notifies you when a website tries to install a cookie, or it can permanently block cookies. You can also delete cookies that have already been installed on your computer. Refer to the ‘Help’ function in your browser for more information on how to perform these steps.
Please note, however, that disabling cookies may affect your online experience and/or prevent you from taking full advantage of our website.
For more information on the use of cookies and how to block them, visit allaboutcookies.org, youronlinechoices.eu (Europe).
If you have questions or comments about our use of cookies you can consult our cookie policy here or contact us ;
2.3. reCAPTCHA
This website is protected from abuse of its forms by Google’s reCAPTCHA tool.
You can consult the privacy policy and terms of service applicable to this tool at:
https://policies.google.com/privacy
https://policies.google.com/terms
2.4. Sharing on Social Networks
Our pages integrate plugins from social networks like Facebook, Whatsapp and Twitter among others. When you visit our pages and if you use this content sharing option, you will establish a direct connection to these platforms and their servers. Platforms can correlate your visit to our site with your user account. We declare that as a provider of this website we have no knowledge of the data transmitted or how these platforms may use it. For more information, please see the privacy statement for each platform.
3. Purposes for which we use your data
We use your personal data to make this website available to you as a user, to generate usage statistics, to improve and develop this website, to provide you with mediation services estate agents, to respond to requests and messages from you, to send you our newsletter if you have subscribed, to contact you about properties that may interest you, and to analyze your data in an aggregate manner in order to analyze our business.
4. Legal Basis for Treatment
The legal basis for the treatment of your data will be our current legitimate interest (under the terms of paragraph 1, paragraph f, of article 6 of the General Protection Regulation Data Database, “GDPR”).
However, this does not affect the legality of processing your data based on consent prior to its withdrawal.
5. Data Disclosures and Transfers
To the extent necessary for the above purposes, we will transfer your personal data to other IT service providers with whom we work.
Some of the recipients mentioned above are located in or process personal data outside your country. The level of data protection in another country may not be equivalent to that of your country. However, we only transfer your personal data to countries that the European Commission has decided have an adequate level of data protection or we take steps to ensure that all recipients provide an adequate level of data protection. We do this, for example, through appropriate data transfer agreements, based on standard contractual clauses (2010/87 / EC and / or 2004/915 / EC).
6. Retention periods
We will keep your data that we collect automatically when you visit this website for a maximum of six months. If you have subscribed to our newsletter, we will keep your email address until you cancel our newsletter. If you registered on our website, we will retain your data for as long as your account exists and thereafter only if there is any legal obligation to retain your data.
In addition, we will keep your personal data that we receive from other members of the franchise network, at least until the end of your business relationship with any of these members of the franchise network as well as after that, as long as there is a legal obligation for retention data or to exercise or defend complaints.
7. Your Rights
The Client, being the data owner, has the right to access all of his data. It also has the right to demand its limitation, rectification, opposition or erasure within the limits legally imposed.
The Customer, as the data owner, also has the right to withdraw his consent for the processing of the data at any time. This change in consent does not compromise the lawfulness of the treatment carried out based on the consent previously given.
When it is technically feasible, the Customer can request the portability of his data to another data controller, and they will be kept only for the exercise or defense of complaints.
Also for this purpose (single effects of declaring, exercising or defending a right in a judicial proceeding), data may be preserved when exercising some of the rights identified above.
In the event of wanting to exercise these rights or for any other additional question regarding data protection and its processing, you must contact the responsible person in writing using the contact below. You will always be asked to prove the identity of the data subject. Additionally, and if at any time you consider that your rights have not been properly taken care of, you can file a complaint with the National Data Protection Commission.
You can find additional information by visiting the website of the said Commission https://www.cnpd.pt/.
8. Contact us
If you have any questions or would like further clarification on the treatment of your data, you can contact us .
Thank you for reading our Privacy Policy.